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Repair Policy

GUARANTEE:

All pieces sold by Calithien Jewellery are covered by a 1 year guarantee against defects in craftsmanship.

Should a qualifying piece need a repair, the cost of that repair will be covered by us.

Contact us at stephanie@calithien.com to discuss your repair, as well as for instructions on where and how to send it to us.

REPAIRS:

For pieces outside of our guarantee time frame, Calithien Jewellery does offer repairs on normal wear and tear damage of pieces, resizing rings, resizing necklaces and bracelets, alterations, refinishing, etc.

The cost of the repair depends on the nature of the work involved in that repair.  We charge based on the materials and time required to complete the repair.

We reserve the right to refuse a repair at our discretion.

Contact us at stephanie@calithien.com to discuss your repair, receive a quote, as well as instructions for the best way to get your item to be repaired to us.